The company Parimatch has been in business for more than 10 years. During this time a lot of work has been done to improve all the issues, to close all the gaps that arise. Nevertheless, even with the duration of such activities, there are still questions that worry users. And in general, no one canceled the usual technical and (or) software errors. That is why the support service is so important, providing assistance to players at any time of day and night.
Ways of contacting the support service of Parimatch
At the moment, with the increasing level of technological development in India separately and in the world community as a whole, there are more and more ways of interconnecting over long distances. Parimatch takes into account all the trends, and as a result, the platform has the following ways to contact support:
- Email;
- Online chat;
- Social messengers;
- Contact phone number.
Each of these methods is unique, distinguished by the speed of response, availability, and breadth of functions. Each is available in India.
The email address is [email protected]. This method is one of the longest to get an answer to your question. It’s all about the implementation procedure. When you send a letter, it is, first of all, subject to study, then it is prepared with a detailed answer with a detailed description of the solution. This also takes into account the fact that there is a concept of a “working day” in the company. If you send your letter at the end of the day or on weekends, the answer you get at least the next day when the company is working. Nevertheless, this method is suitable for those who like a detailed description with an attachment in the form of screenshots or photos.
Online chat
The most convenient and fastest way to resolve issues. Parimatch India customer care like the online chat implies a dialog with a company employee in real-time. A pop-up window is available both on the official website and in the mobile application, usually in the lower right corner. Chat works 24 hours a day, the dialogue is possible in any language you are comfortable with. This way is suitable to solve the question which appeared in one moment and demands an urgent decision.
Social messengers
This method is much the same as chatting. The only difference is that you are not communicating through the platform itself in the form of a site or application but through other programs. In general, the question-and-answer system of dialogue is similar. You can use Telegram or WhatsApp.
Parimatch India customer care number
Parimatch call center India phone number is +38-050-527-04-32 with some more like 0-800-210-410, 8-800-350-6016, 8-820-0321-0505, 0-800-600-20. This method is suitable for users who have difficulty describing any question in writing. Oral dialogue with a company employee will allow you to keep your mind clear, calm your emotions in case of need and, what is important, solve the problem without any expectations. If it did not pick up – do not get upset, most likely the operator is busy and will call you back later. And if the company needs a little more time to resolve the issue – you will be notified about it and you can personally negotiate with an employee all the details and terms. The call center also works 24/7.
FAQ
Is Parimatch legal in India?
Yes, it is. This issue is resolved as follows: the company operates under an international official license of Curacao, which confirms the legality of the activities carried out by the Parimatch platform. Moreover, there are no bans on online gambling in the legislation in India.
Is there any question that the support team will not be able to answer?
No. The support team is staffed by highly qualified professionals who have a certain level of training and knowledge in all areas of the platform.
What questions should the user contact the support team about?
The user should contact the support for any questions that are not answered in the FAQ section of the platform’s official website.
Ask questions on the Parimatch website and we will be happy to answer how to place bets, play in the casino, register, and receive bonuses.